Refund and Cancellation

Delivery Policy 

  1. We are delivering to all pin codes of all over Kolkata in local.
  2. The delivery changes are mentioned on the website at the checkout page.

3. Normal Delivery: For all other orders placed between 9:00 AM to 4:00 PM, we aim for same day delivery within 12 hours, subject to local delivery area feasibility.
Our standard supply service hours for normal deliveries are 9:00 AM to 6:00 PM, 7 days a week. 

  1. Goods once supplied are not returnable, neither they are exchangeable.
  2. Post order acceptance, orders cannot be cancelled, however if any product is not available and payments has been made online, we will process the refund of the partial amount if the total order value of existing items is more than Rs. 499/-; (in case if your order value goes below Rs. 499/- due to product non availability your order will get auto-cancelled and a full refund will be issued to you).
  3. Refund from our end will be processed within 3 working days. Further as per payment gateway policy full or partial return for online payment usually reflects in your account within 6 working days.
  4. Goods will be delivered upon feasibility & permission from all concerned local authorities.
  5. For any queries contact us on corp@kcgr.in or Call us on 8100916874

Return Policy 

Goods once supplied are not returnable, neither they are exchangeable. 

Post order acceptance, orders cannot be cancelled, however if any product is not available and payments has been made online, we will process the refund of the partial amount if the total order value of existing items is more than Rs. 369/-; (in case if your order value goes below Rs. 369/- due to product non availability your order will get auto-cancelled and a full refund will be issued to you). 

Refund from our end will processed within 3 working days. Further as per payment gateway policy full or partial return for online payment usually reflects in your account within 6 working days. 

Goods will be delivered upon feasibility & permission from all concerned local authorities. 

For any queries contact us on corp@kcgr.in or Call us on 8100916874